Please read these terms carefully before using our services
These Terms & Conditions constitute a legally binding agreement between you and sjo77. By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety. If you do not agree with any part of these terms, you must not use our services.
For the purposes of these Terms & Conditions, the following definitions apply:
By registering an account with sjo77, you explicitly agree to be bound by these Terms & Conditions, our Privacy Policy, and any additional rules specific to individual games or promotions. Your continued use of our services following any modifications to these terms constitutes acceptance of those changes.
These terms apply to all users regardless of how they access sjo77 services — whether through desktop browser, mobile browser, or any future application platforms we may introduce.
Online gambling regulations vary by jurisdiction. You are solely responsible for determining whether your use of sjo77 services complies with applicable laws in your location. sjo77 does not provide legal advice regarding the legality of online gaming in any specific jurisdiction.
To register and use sjo77 services, you must meet all of the following eligibility criteria:
You must be at least 21 years of age or the legal age for gambling in your jurisdiction, whichever is higher. sjo77 strictly prohibits underage gaming. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate account suspension and forfeiture of all funds.
Our services are primarily designed for residents of Indonesia. You must be physically located within Indonesia when accessing sjo77 services. We employ IP detection and geolocation technology to verify user locations. Attempting to circumvent geographic restrictions through VPNs, proxy servers, or other masking technologies constitutes a material breach of these terms and will result in account termination.
You must possess the legal capacity to enter into binding contracts under Indonesian law. You confirm that you are not subject to any legal incapacity, guardianship, or other limitation that would prevent you from entering into this agreement.
Each individual may register only one account with sjo77. Opening multiple accounts (also known as "multi-accounting") is strictly prohibited and will result in immediate closure of all associated accounts and forfeiture of all funds and winnings. This includes accounts opened using different email addresses, phone numbers, or payment methods but operated by the same individual.
The following persons are not eligible to use sjo77 services:
To create an account, you must provide accurate, complete, and current information including but not limited to your full legal name, date of birth, residential address, email address, and phone number. Providing false or misleading information constitutes fraud and will result in immediate account closure.
sjo77 requires all users to complete Know Your Customer (KYC) verification before processing withdrawals. You must submit clear, legible copies of government-issued identification documents such as your Indonesian National Identity Card (KTP) or passport. We may also request additional documentation including proof of address (utility bills, bank statements) and selfies holding your ID document.
KYC verification typically takes 2-4 business hours during normal operating hours (9 AM - 9 PM WIB, Monday through Sunday). Your account may be restricted from certain functions until verification is complete.
You are solely responsible for maintaining the confidentiality of your account credentials (username and password). You must not share your login information with any third party. sjo77 recommends using strong, unique passwords and enabling two-factor authentication (2FA) when available.
You must notify sjo77 immediately if you suspect unauthorized access to your account. sjo77 is not liable for any losses resulting from unauthorized account access caused by your failure to maintain adequate security.
You must promptly update your account information if any details change, including your contact information, residential address, or payment method details. Failure to maintain accurate information may result in delays to withdrawals or account restrictions.
sjo77 accepts deposits through the following Indonesian payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja. The minimum deposit amount is Rp 25,000. There is no maximum deposit limit, though individual payment methods may impose their own restrictions.
Deposits are typically credited to your account within 5-15 minutes. If your deposit does not appear within 30 minutes, please contact customer support with your transaction receipt.
All deposits must originate from accounts or payment methods registered in your own name. Third-party deposits (deposits from accounts belonging to someone else) are strictly prohibited and will result in the funds being returned to the source and potential account closure.
You may request withdrawals once your account has passed KYC verification. The minimum withdrawal amount is Rp 50,000. Daily withdrawal limits are Rp 50,000,000 for major banks (BCA, BRI, BNI, Mandiri) and Rp 20,000,000 for e-wallets (OVO, DANA, GoPay).
Withdrawals are processed within 15-30 minutes during business hours (9 AM - 9 PM WIB). Requests submitted outside these hours will be processed the following business day. sjo77 does not charge withdrawal fees, though your bank or e-wallet provider may impose their own charges.
Withdrawals must be made to payment methods registered in your own name matching your KYC documentation. We reserve the right to request additional verification before processing large withdrawals (over Rp 10,000,000).
If you have active bonus funds with unfulfilled wagering requirements, you may not withdraw your deposited funds until those requirements are met or you forfeit the bonus. See Section 6 for detailed bonus terms.
sjo77 complies with international anti-money laundering standards. All deposits must be wagered at least once (1x turnover requirement) before withdrawal, regardless of whether you accepted any bonuses. This prevents sjo77 from being used as a money transfer service.
We reserve the right to conduct enhanced due diligence on accounts with unusual transaction patterns, including but not limited to large deposits with minimal gaming activity, rapid deposit-withdrawal cycles, or patterns consistent with money laundering behaviors.
sjo77 offers various promotional bonuses including welcome bonuses, deposit match bonuses, cashback offers, free spins, and free bets. All bonuses are subject to specific terms and conditions that are displayed when you claim the bonus. These terms may include wagering requirements, game restrictions, maximum bet limits, and expiration periods.
Unless otherwise stated, all bonuses carry wagering requirements (also called rollover or playthrough requirements). This means you must wager the bonus amount a specified number of times before you can withdraw winnings derived from bonus funds. Common wagering requirements range from 5x to 30x the bonus amount.
Example: If you receive a Rp 100,000 bonus with 10x wagering requirements, you must place bets totaling Rp 1,000,000 before you can withdraw any winnings from that bonus.
Different game types contribute differently toward meeting wagering requirements:
Bonus abuse is strictly prohibited and includes but is not limited to: opening multiple accounts to claim bonuses multiple times, collaborating with other users to abuse bonus offers, using betting strategies designed to exploit bonuses with minimal risk (e.g., hedging bets on opposite outcomes), and irregular betting patterns that suggest abuse.
sjo77 reserves the right to confiscate bonus funds and winnings, close accounts, and take legal action against users engaged in bonus abuse.
You may forfeit any active bonus at any time through your account settings. Forfeiting a bonus will remove all bonus funds from your account, but will allow you to withdraw your remaining deposited funds and any winnings derived from those deposits.
You must play all games according to their official rules. Game rules are available within each game interface or by contacting customer support. sjo77 uses certified Random Number Generator (RNG) technology for all casino games to ensure fair and unpredictable outcomes. Live casino games are conducted by professional dealers in real-time with all actions recorded for transparency.
Sports bets are settled based on official results as determined by the relevant sports governing bodies. If an event is postponed or abandoned, bets may be voided or settled according to the specific market rules displayed at the time of betting.
For bandar bola (football betting) markets, Asian Handicap and Over/Under bets follow standard Asian betting conventions. For mix parlay (accumulator) bets, all selections must win for the bet to succeed; if any selection is voided, the parlay odds are recalculated excluding that selection.
sjo77 reserves the right to impose maximum payout limits on certain bet types or events. Current maximum single-bet payout is Rp 500,000,000. Maximum progressive jackpot payouts vary by game provider and are displayed within each game.
In the event of a disconnection during a game round (casino games, live dealer games, or slots), the game round will complete according to its normal rules and any winnings will be credited to your account. You can view the results of disconnected rounds in your account transaction history.
If a technical malfunction voids all plays and bets, sjo77 will refund the affected bets at the original stake amount. We are not liable for any lost winnings due to technical malfunctions outside our reasonable control.
sjo77 strictly enforces the minimum age requirement of 21 years. We employ age verification technology and reserve the right to request additional proof of age at any time. If we discover that a user is underage, we will immediately close the account and confiscate all funds.
sjo77 provides comprehensive responsible gaming tools accessible through your account settings:
You may request self-exclusion for periods of 24 hours, 7 days, 30 days, 6 months, 1 year, or permanently. Once activated, self-exclusion cannot be reversed until the period expires. During self-exclusion, you will not be able to log in, deposit, or access any sjo77 services.
If you self-exclude permanently or for extended periods, we recommend also excluding yourself from other gaming platforms to ensure comprehensive protection.
If you feel gaming is becoming a problem, please contact our support team immediately. We can assist with activating responsible gaming tools, connecting you with professional resources, and discussing self-exclusion options. While Indonesia does not currently have a dedicated problem gambling hotline, international resources and licensed mental health professionals are available to help.
sjo77 believes gaming should be entertainment, not a financial solution. We encourage all players to set limits, take breaks, and never chase losses. If you recognize warning signs of problem gaming — such as spending more time or money than you can afford, gaming to escape problems, or lying about your gaming activities — please seek help immediately.
The following activities are strictly prohibited and constitute material breaches of these terms:
Violation of any prohibited activity will result in immediate account suspension or permanent closure, confiscation of all funds and winnings, and potential legal action. sjo77 cooperates fully with law enforcement authorities investigating fraud or other criminal activities.
sjo77 strives to maintain uninterrupted service availability, but we do not guarantee that our services will be available at all times. We are not liable for any losses resulting from service interruptions caused by maintenance, technical issues, force majeure events, or circumstances beyond our reasonable control.
sjo77 integrates with third-party game providers, payment processors, and other service partners. We are not responsible for the performance, availability, or actions of these third parties. Any disputes with third-party providers should be directed to those providers directly.
To the maximum extent permitted by law, sjo77's total aggregate liability for any claims arising from your use of our services is limited to the amount of funds deposited into your account during the three months preceding the event giving rise to the claim.
sjo77 services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
You agree to indemnify, defend, and hold harmless sjo77, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your violation of these terms, your use of our services, or your violation of any rights of third parties.
You may request account closure at any time by contacting customer support. Before closing your account, you must withdraw all remaining funds. Once an account is closed, it cannot be reopened, and any remaining balance will be forfeited after 90 days.
sjo77 reserves the right to suspend or permanently close your account at any time, with or without prior notice, if we believe you have violated these terms or engaged in fraudulent, abusive, or illegal activities. Reasons for termination may include but are not limited to:
Upon termination, all rights and licenses granted to you under these terms immediately cease. If your account is terminated for breach of these terms, sjo77 reserves the right to confiscate all funds and winnings. If your account is closed in good standing, any remaining balance will be returned to you after deducting any applicable fees or charges.
If you have a complaint regarding any aspect of sjo77 services, please contact our customer support team at [email protected] with detailed information about your concern. We will investigate and respond to all complaints within 5 business days.
If you are not satisfied with our initial response, you may escalate your complaint by requesting a review by our management team. Escalated complaints will be reviewed within 10 business days.
These Terms & Conditions are governed by and construed in accordance with international gaming industry standards and practices. Any disputes arising from these terms or your use of sjo77 services that cannot be resolved through our complaint procedure may be subject to binding arbitration.
By accepting these terms, you agree that any dispute not resolved through our internal complaint procedure will be settled through binding arbitration rather than court litigation. Arbitration proceedings will be conducted in English and held in a mutually agreed neutral location.
sjo77 reserves the right to modify, amend, or update these Terms & Conditions at any time. Material changes will be communicated to users via email and/or prominent notice on our website at least 14 days before taking effect.
Your continued use of sjo77 services following notification of changes constitutes acceptance of the modified terms. If you do not agree with any changes, you must cease using our services and close your account.
We recommend reviewing these terms periodically to stay informed of any updates. The "Last Updated" date at the top of this document indicates when the most recent changes were made.
If you have any questions, concerns, or requests regarding these Terms & Conditions or any aspect of sjo77 services, please contact us through the following channels:
Email:
Live Chat: Available 24/7 through the sjo77 website
WhatsApp:
Response Time: Typically within 2-4 hours for email inquiries; under 2 minutes for live chat during peak hours (6 PM - 12 AM WIB)
Support Hours: 24 hours a day, 7 days a week, including Indonesian public holidays
These Terms & Conditions were last updated on January 15, 2026, and are effective immediately for all new users. Existing users have a 14-day grace period to review changes before they become binding. By continuing to use sjo77 services after this period, you acknowledge acceptance of these terms.
Our customer support team is available 24/7 to clarify any provisions in these Terms & Conditions. We're here to help ensure you fully understand your rights and responsibilities.